Hi👋 I’m Tina,
I’m a data-driven designer who enjoys unraveling complex business challenges and creating simple solutions that people can rely on.
Senior UX designer @ TripArc. Previsouly @ lululemon and TELUS Digital.
Case studies
Solving for Profitability: Testing and Validating TripArc’s New Fare Structures
TripArc - 2024
Focus: Discovery, and end to end design
Platform: Desktop and tablet
Balancing business goals with user experience to drive revenue and advisor engagement.
Improving Guest Confidence in Size Selection Across Lululemon’s E-Commerce Experience
lululemon - 2023
Focus: Discovery, strategy, and UX Design (end to end)
Platform: Desktop and mobile web, iOS
Defined UX strategy for the Size + Fit team. Launched new size guide experience with integration of AI-based size recommendations.
Case study coming soon…
Internet Rate Plan Change Redesign
TELUS Digital - 2022
Focus: Discovery, end to end design, usability test
Platform: Desktop and mobile web
Redesigned the self-serve experience for TELUS Internet customers. Driving page conversion by +71%.
Smart Home Mobile App Design
ThoughtWire - 2021
Focus: Discovery and exploratory research, end to end design, usability test
Platform: iOS
Designed a smart home application with an ecosystem of smart devices solving condo resident pain points.
Financial Advisor Web App Design
GALE Partners - 2019
Focus: Discovery and exploratory research, UX Design (end to end), usability test
Platform: Desktop web
Designed a white-labeled investment tool for Mackenzie advisors to make their workflow more efficient and client-centric.